Customer Service Testimonials
At Allstar Pool Parts, our aim is to provide you with quality pool supplies at competitive prices and make the process simple and hassle free.We pride ourselves on our customer service and strive to go above and beyond for our customers. Check out our reviews below to discover why clients trust us for top-quality pool parts and service!
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Good range of products, good availability and great shipping
"Was very impressed with the recent purchase of a mechanical chlorinator timer for my pretty old system that was no longer keeping time. The part was easily found on their website and shipped to me in a couple of days. Shipping was free, which is excellent compared to their competitors, and I was given a prompt email with tracking. Their price was also good."
- Dave H, QLD
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Fast Shipping and Lowest Price
"I ordered a Zodiac Ei salt cell on Tuesday afternoon and received it this morning (Friday) before 9.00am. Just want to say what awsome service this is and very happy with the price I paid, compared to what I was quoted from two pool shops in my town, I have saved $120.00. I will definitely be recommending you to my family and friends."
- Sue, WA
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It was no fluke, Allstar Pools excel again
"A few years ago Stuart's team at Allstar sorted out my salt water chlorinator when selling a house and it failed just prior to a critical inspection. In my new place now and Allstar Pools has stepped up again, doing a great deal on a back flush filter unit with delivery the following day. Friendly, helpful and experts in their field - great job Allstar Pools."
- Shane S, QLD
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Outstanding Customer Service
"I ordered a Tune Up Kit for my Zodiac AX10 through All Star Pool Parts. Not only did I get the product for the best price on the internet, I also received my order in record time and perfect condition. I can only recommend the guys at Allstar Pool Parts to anyone looking for great service and excellent prices."
- Norman
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Service A1
"Thanks Stuart for prompt and professional service. Stuart sourced a part from a manufacturer which was not currently in stock and it was dispatched the next day. I also mistakenly ordered 2 salt cells and allstar were for very happy to help me return one with a full refund.
Would definitely use again!"- Ben, QLD
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100% amazing customer service and value
"I have used Allstar Pool Parts 4 times for replacement parts for my pool in Melbourne. Each time, Stuart and the team have helped with the specifications and shipped the gear same day.
Outstanding service and the prices are always the best."- Ian S, VIC
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Received the correct advice that literally saved me $1500
"I rang to enquire regarding a replacement chlorination, as I just had a local pool shop come to do a service and was [sic] told my chlorinator was dead and I had to replace with their recommended chlorinators for $1485.00. Stuart advised me to do a few steps over the phone with no charge and alas pool is getting cleaner by the minute and no new chlorination needed. So grateful. One of the reasons I contacted Allstar pools was because of their 5 star reviews, which I can absolutely vouch for. Thank you so much to Allstar pools."
- Michelle, QLD
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Timely Service and Great Prices
"I am extremely impressed with my purchase experience of a Genuine Zodiac LM3-20 cell replacement recently, as I live in Perth WA, the product was delivered in three days. Congratulations Allstar Poolparts for your timely service and great prices.
I will be recommending your company too many friends who have pools."- Russell, WA
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Great Price and Helpful Service
"We would like to say how impressed we were with our first experience in using Allstar Poolparts. We had been sourcing a replacement salt cell for our Chlorinator and when browsing your online site found the pricing to be most competitive along with your free delivery. Delivery time was excellent and when we had the need to contact you for some advice we found you to be very helpful.
We will continue to use Allstar Poolparts for our pool needs."- Janice and Mick, QLD
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Great Service, Great Prices and Great Assistance
"Hi Allstar Poolparts. Just a quick note to express thanks. All the gear (cell, used housing) you sent fits perfectly and is running well. Your phone advice was great and your shipping flawless. And yes, I'll be back when I need anything for my pool. Congrats on great service, great prices and assistance!"
- Allan, QLD
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Excellent Customer Service & Great Price!
"Prompt friendly customer service and super fast shipping. Stuart went the extra mile to get my order to me overnight even though I was interstate. Highly recommend Allstar Pool Parts!"
- Kirrily, NSW
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Overall Impressed
"I must say that I have been most impressed with the customer service and professional advice received, and will most certainly call you guys first - and recommend you to others - when the need or opportunity arises.
Thanks again."- Scott, QLD