It is Allstar Poolparts policy to dispatch all orders within 1-2 working days. If for any reason we cannot dispatch your order within 2 working days we will contact you with an estimated dispatch day.
We use the following carriers to deliver our orders:
Below are the estimated delivery times to metropolitan areas in each state from our dispatch address in South East Queensland. If you are remotely located it may take longer than our estimated times and you may be contacted by our courier to organise a location where they can meet you or securely leave the package. Most orders are received by our East Coast Australia customers in 1-4 working days.
QLD 1-3 Working Days (Brisbane - 1 day*)
NSW 1-3 Working Days (Sydney - 1 to 2 days*)
VIC 2-3 Working Days
SA 2-3 Working Days
ACT 2-3 Working Days (Canberra - 1 to 2 days*)
WA 7-10 Working Days
NT 5-10 Working Days
* Denotes working days
All of our parcels can be tracked and we are happy to supply a tracking number on request.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.